Return And Refund Policy

1. Return Eligibility:

a. MGM BIZ accepts returns for eligible items within [X] days of the date of delivery.

b. To be eligible for a return, items must be unused, in the same condition as received, and in the original packaging.

2. Return Process:

a. To initiate a return, please contact our customer support at [customer support email] to obtain a Return Authorization (RA) number.

b. Clearly mark the RA number on the outside of the package when returning the item.

3. Non-Returnable Items:

a. Certain items are non-returnable, including but not limited to:

i. [List specific non-returnable items]

b. Items damaged due to customer mishandling or misuse are also non-returnable.

4. Refund Process:

a. Refunds will be processed within [X] business days after the returned item is received and inspected.

b. Refunds will be issued in the original form of payment.

c. Shipping costs are non-refundable, and the customer is responsible for return shipping expenses.

5. Damaged or Defective Items:

a. If you receive a damaged or defective item, please contact our customer support immediately with photos of the damaged item.

b. MGM BIZ may offer a replacement or a full refund for damaged or defective items.

6. Exchange Policy:

a. MGM BIZ does not currently offer direct exchanges. Customers wishing to exchange an item should follow the return process and place a new order.

7. Cancellation Policy:

a. Orders may be canceled within [X] hours of purchase. Contact our customer support as soon as possible for order cancellation.

8. Late or Missing Refunds:

a. If you haven't received a refund within the specified timeframe, please check your bank account or contact your credit card company.

b. If the issue persists, please contact our customer support at [customer support email].

9. Contact Information:

[Your Company Name]

[Your Address]

[Your Email Address]

[Your Phone Number]